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"Treatment of my relative"

About: All Care Aged Care - The Vales

(as a relative),

My relative has been there for a few months. Their attitude has become much more pleasant even with the lockdown in place. I am very impressed with the level of care they give my relative. They have been at other nursing homes before The Vale, now they are a changed person and happy... it seems they treat the clients as family.

It is very well set up for wheelchair as only 1 story, so zero lifts. The staff are well trained. I am a grumpy old person and expect the best, which they do provide. I am fully aware one cannot keep everybody happy but they go that extra distance which is nice to see in today's world.

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