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"Forever grateful"

About: Rockingham General Hospital / Maternity, Labour Ward, Nursery and Level 2 Care Nursery

(as the patient),

Not long ago, I birthed a sleeping baby boy. The hospital were aware I was coming in and they done so much to make me feel at ease during the very sad and traumatic experience.

The fantastic midwife, Jessica, should be recognised for her amazingly genuine compassion she gave me during the birth. She respected my wishes and was so compassionate and I’ll be forever grateful for her care. She came to check on me a couple of times before I left and that made me feel like she truly cared about my well-being. I wish I was better at articulating how I feel, but I do hope that Jessica’s amazing work ethics don’t go unnoticed. She’s a true angel.

Also, all the other midwives on at the time were amazing. They cried with me, held my hand and hugged me. You can tell they have a true love for their job because I believe you can’t fake those emotions. 

I wish everyone the best, and thank you once again from the bottom of my heart.

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Responses

Response from Kath Smith, Executive Director, Rockingham Peel Group, South Metropolitan Health Service 3 years ago
Kath Smith
Executive Director, Rockingham Peel Group,
South Metropolitan Health Service
Submitted on 19/08/2020 at 2:23 PM
Published on Care Opinion at 2:25 PM


picture of Kath Smith

Dear nuthatchtk54,

Thank you for taking the time to provide us with such positive feedback in relation to the care you received in our Maternity Unit at Rockingham General Hospital. Please accept my heartfelt condolences on the loss of your baby boy.

Our midwives are committed to providing the highest standard of care to all patients and I am so pleased to hear that Jessica, along with our other Midwives, helped you feel supported, cared for, and comforted during a very sad and upsetting time.

Our midwives are a wonderful team of health professionals who support women and families through such heartbreaking experiences, and I will certainly take great pride in passing on your praise and gratitude to the team.

Thank you once again for taking the time to write to us and I wish you healing and comfort during this time.

Kind regards,

Kath Smith

Executive Director

Rockingham Peel Group

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