"I cannot speak highly enough"

About: King Edward Memorial Hospital / Community Midwifery Program King Edward Memorial Hospital / Maternity

(as the patient),

I recently gave birth at King Edward Memorial Hospital under the care of the MGP4 group. 

I cannot speak highly enough of the care I received. The midwives were attentive, gentle, genuinely caring and went above and beyond to make sure I not only understood everything but felt comfortable and heard. 

I truly believe my experience would have been very different had I not been part of the MGP4 group and therefore, had continuity of care. 

Responses

Response from Jodi Graham, Executive Director, Women and Newborn Health Service 2 weeks ago
Jodi Graham
Executive Director,
Women and Newborn Health Service
Submitted on 10/09/2020 at 15:59
Published on Care Opinion at 16:02


picture of Jodi Graham

Dear victorcb58,

Thank you so much for taking the time to send us back such lovely feedback at what must be a very busy time for you with a new baby.

The King Edward Memorial Hospital MGP4 Group has proven to be a highly successful maternity model of care and we are delighted to know that the experience with our midwives and the many others who have contributed to your care, has exceeded your expectations. It is most pleasing to hear that you were kept well informed and our staff went above and beyond to make you feel comfortable and heard. We are incredibly proud of our amazing staff in this unit and the way they work with each and every individual on their specific needs.

I will convey your positive feedback to the midwives and others - I know they will really appreciate it.

Congratulations on the new arrival!

Kind regards

Jodi Graham

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful

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