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"A wonderful staff member"

About: Kerang Hospital / Allied Health

(as the patient),

I took my elderly parent to the Pathology at Kerang hospital a few weeks ago. There was a woman – Marie – I just wanted to say she would have to be the most efficient expert and was just really damn good at her job in my opinion. I have taken my parent to so many pathologies in Melbourne and it is always difficult for them to find a vein. But Marie just didn’t have one bit of trouble with finding my parent's vein and she made them feel at ease. She was pleasant and calming, and it was over in 3-4 seconds. Very well done.

I went in recently for a blood test myself and I saw Marie again. She was so efficient, very confident and there was no messing about. It seems she knows what she’s going and I believe she’s an asset to the hospital.

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Responses

Response from Kellie Byron-Gray, Chief Executive Officer, Kerang District Health 3 years ago
Kellie Byron-Gray
Chief Executive Officer,
Kerang District Health
Submitted on 10/09/2020 at 5:11 PM
Published on Care Opinion on 11/09/2020 at 8:43 AM


picture of Kellie Byron-Gray

Dear pilingsym93,

Thank you so much for this wonderful feedback. Marie (and the Clinical Labs Collection Centre team) are really exceptional living the KDH values and are certainly very skilled at their jobs.

I am so glad you had such a positive experience. I look forward to sharing this lovely feedback with Marie.

Warm regards,

Kellie Byron-Gray

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