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"Day Surgery staff"

About: Busselton Health Campus / Day Surgery

(as the patient),

I just want to give a massive shout out to all the lovely staff in the Day Surgery area of the hospital. I had a colonoscopy and endoscopy recently and from the moment I had first contact via Debbie on the phone providing me with details as to what to expect when I arrived...to all the nurses (apologies I've forgotten names), I was made to feel special, important, cared for and nurtured.

Nothing was too much trouble, the support, the smiles, the information from everyone was outstanding.

A big thank you!!!!

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Responses

Response from Gemma Moyes, Clinical Nurse Manager, Surgical Services, WACHS South West 3 years ago
Gemma Moyes
Clinical Nurse Manager, Surgical Services,
WACHS South West
Submitted on 21/09/2020 at 1:57 PM
Published on Care Opinion at 2:23 PM


Dear casingcy49,

Thank you for taking the time to comment on your excellent care at Busselton Surgical Services. It is comforting to know that you felt special and important as it indicates that we have been successful in providing you with care that was specific to your needs. Our Team takes great pride in respecting our patients and making what could be an uncomfortable experience more pleasant!

I will pass on your kind words to our staff.

Kind regards,

Gemma Moyes

A/Clinical Nurse Manager

Surgical Services

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