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Great care provided

Posted By zebrarq74

"Great care provided"

About: Busselton Health Campus / Day Surgery

(as a service user),

I had a surgical procedure in day surgery at Busselton Health Campus.  Every staff member I dealt with, including the greeting volunteers, were positive, helpful and considerate in their care.

I was treated well, in a timely manner and informed at every step.

Thank you to the entire team involved in my process.

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Responses

Response from Gemma Moyes, Clinical Nurse Manager, Surgical Services, WACHS South West 3 years ago
Gemma Moyes
Clinical Nurse Manager, Surgical Services,
WACHS South West

Submitted on 21/09/2020 at 6:14 PM
Published on Care Opinion on 22/09/2020 at 10:08 AM

Dear zebrarq74,

I am very glad that your procedure went smoothly recently, and that you felt well cared for during all phases of care at Busselton Health Campus.

Please know that I will pass on your kind and positive feedback to all our staff.

One of our priorities in the Western Australian Country Health Service is to enable our staff to deliver great care to our patients, so it is comforting to know that you felt that our team was able to deliver!

I hope you have recovered well after your procedure.

Kind regards,

Gemma Moyes

A/Clinical Nurse Manager, Surgical Services.

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