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Recent admission to Colyer Ward

Posted By rainyp85

"Recent admission to Colyer Ward"

About: Armadale Hospital / Colyer Surgical & Medical Ward

(as the patient),

I receive treatment in Colyer Ward for my complex health issues.

I have been admitted previously and have had this amazing night Nurse (Donna).

All the Nurses are generally lovely & helpful on this Ward. But Donna is the most empathetic, professional & truly lovely Nurse I have ever had caring for me.

She has gone over & above in her magnificent care of me.

Please, ensure my feedback is passed onto your Executive Director directly so that she can acknowledge Donna for the exceptional job she has does. Plus please appreciate what a truly amazingly skilled lady you have in your employ.

Thanks kindly Donna. You have made my Hospital experience a much more positive experience due to your magnificent care.

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Responses

Response from Diane Barr, Executive Director, Armadale Kalamunda Group 3 years ago
Diane Barr
Executive Director,
Armadale Kalamunda Group

Submitted on 24/09/2020 at 4:20 PM
Published on Care Opinion at 4:59 PM

picture of Diane Barr

Dear rainyp85,

Thank you so much for getting in contact with us and sharing such positive feedback about your recent admission to the Colyer Ward at Armadale Hospital.

Your feedback fills me with pride acknowledging the continued professionalism and most importantly the kindness of staff here at Armadale Health Service. Donna and the team will be extremely pleased to hear that they made a difference to your experience. I will ensure your feedback is passed on to Donna, and the rest of the team that you have kindly mentioned.

Thank you for taking the time to share your story, it will be passed on to our workforce to demonstrate the importance of kindness and the impact it can have on patient experience.

Kind regards

Di Barr

Executive Director

Armadale Kalamunda Group

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