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"Exceptional Nurse Care - Colyer Ward"

About: Armadale Hospital / Colyer Surgical & Medical Ward

(as the patient),

I suffer from an inoperable health condition. It causes me severe pain & nausea. This requires admission to Hospital  on occasion, namely Colyer Ward @ Armadale Hosp,

I have been admitted to Colyer Ward three times this year (2020). It’s where I was assigned RN, Pauline, to oversee my care (on all three occasions).

Pauline is such a gentle, positive & pleasant young lady. She displays a maturity beyond her years.

Pauline is professional & competent at all times. She also has a really wicked fun side & sense of humour. We’ve shared many belly laughs & she just makes you smile. 

It’s been amazing for me to have such a reassuring, competent person beside me. As a patient, this is really important as it relieves any anxieties you may have & makes you feel safe.

Please acknowledge Pauline for the very special care she gives her patients. She continually goes over & above. I feel this is more than just a job for her. It shows through. She has an amazingly gentle gift & a really empathetic way about her.

These attributes are why she’s such an exceptional Nurse. Plus what an asset for Armadale Hosp!

Pauline thrives in her chosen area of expertise. I would expect her to progress through the ranks steadily. One day I believe that she will be seen as a friend & mentor to her future colleagues.

Thank you kindly Pauline - just for being you!

Kind regards 

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Responses

Response from Diane Barr, Executive Director, Armadale Kalamunda Group 3 years ago
Diane Barr
Executive Director,
Armadale Kalamunda Group
Submitted on 24/09/2020 at 1:44 PM
Published on Care Opinion at 1:56 PM


picture of Diane Barr

Dear rainyp85,

Thank you so very much for sharing your experience and highlighting the way Pauline cared for you throughout your journey. It is so rewarding for staff to receive recognition for their care and service and I will ensure that all the people and teams mentioned receive your wonderful acknowledgment.

It has given me great pleasure to read from a patient perspective what a wonderful nurse Pauline is and that she brings the values held by the organisation (kindness, excellence, respect, integrity, collaboration and accountability) to her everyday practice.

Armadale Kalamunda Group really does have an excellent surgical ward, with kind and caring skilled staff providing a range of care and support.

Thank you again for sharing your story with us and I wish you well for the future.

Kind regards

Di Barr

Executive Director

Armadale Kalamunda Group

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