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Service with a smile

Posted By novemberzn79

"Service with a smile"

About: Albany Health Campus / Emergency Department Albany Health Campus / Surgical Ward

(as the patient),

Been at the surgical ward Albany Hospital since a few days ago.

From the man that met me at the ED entrance, to the Triage team, to Paddy at ED, to the Sonographer, the CT team, the MRI guy (who moved to Albany from the East), the team that commands the wheelchairs, the triple shift of nurses (who don’t count their daily steps), the germ-busting cleaners, to the caterers (who patiently wait for my plates), and to the doctors who are super sleuths .....Thank you for your kindness and humour. Thank you for your professionalism and patience. The world needs more of you.

Best regards,

A surgical ward patient.

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Responses

Response from Juan Clark, Operations Manager, Operations, Albany Health Campus, WACHS Great Southern 3 years ago
Juan Clark
Operations Manager, Operations,
Albany Health Campus, WACHS Great Southern

Submitted on 24/09/2020 at 1:49 PM
Published on Care Opinion at 1:57 PM

Dear novemberzn79,

Thank you for sharing your positive feedback about the staff at Albany Health Campus on Care Opinion. It’s always wonderful for staff to receive positive feedback and it is kind of you to publically recognise the different departments working together to provide the best possible care and service for our patients and visitors. I will be sure to share your feedback with everyone involved.

Best wishes for a speedy recovery.

Kind regards,

Juan Clark

Operations Manager, Albany Health Campus

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