Based on my experience, I am appalled at the lack of knowledge that the Albany PATS team give out. I recently had to use the service for the first time after a cancer diagnosis. The first staff member didn't know the formula needed. Then when their senior staff member came to help, in my opinion, they were equally as useless.
I thought this service was to help patients, not leave them feeling helpless.
"Lack of knowledge"
About: Patient Assisted Travel Scheme - WACHS Great Southern Patient Assisted Travel Scheme - WACHS Great Southern Albany 6330
Posted by Helpless Patient (as ),
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