"Bad hospital visit"

I'd had a chest cough for a couple of days, been to the chemist to get cold and flu tablets which weren't doing anything. I rang a medical centre in Kununurra to book an appointment and was told to call the hospital.

When I contacted the hospital and told them of my symptoms, I was told I could walk straight into the emergency section. I told the nurse I had a cough and they gave me a mask and got me to wait around the corner for a bit.

When invited in, the nurse went away, only to come back and tell me that I would now be in lockdown for 3 days and went on to say, I believe in a giggly voice, if it had been earlier, I could have got the hour test up the road at the other hospital.

Being completely unprepared for 3 days confinement, I had no choice but to deny the test and go back to my hotel room. Here is where my complaint starts.

I was angry that I wasn't informed of these actions when I rang up. I am also angry that with a bit of common sense and a few basic questions, that I could have been looked at for other possibilities, as if I had a bad chest infection that turned for the worse while I was back in my hotel room all weekend, in my opinion, that would have been on their hands which would have led to repercussions.

Since we are in WA and haven't got any active cases and also haven't had any for quite some time, it was very unlikely. Add a few questions like had I been over east, or overseas of recent times, or been in contact with any COVID victims, should I answer no to all those questions, I'm saying it was about a 99.9 percent chance I didn't have COVID.

After coughing all weekend in my room and going to the other medical centre to get the rapid test, which I managed to find out I didn't qualify for (again, false information) found I would have to wait a further 3 days for results. They did manage to treat me for other possible symptoms and put on antibiotics for a chest infection.