Recently I took my child to the Armadale Hospital late in the afternoon as we felt three wood splinters stuck on their foot and the area where the wood splinters stuck became red and with visible mild puss formation.
As it was a busy day, we were attended after an hour and was questioned about bringing our child for a non-emergency condition to the ED. We were asked to wait to get an X-ray to check if any glass was present. We were attended to almost 4 hours after arrival and the consultant quickly confirmed that my child has warts and it will go by itself in a few months. We felt they were very quick to dismiss us as I believe they felt it was not a serious issue, compared to the other patients arriving at the ED.
We believed it is warts as the doctor advised us and again, the following evening we observed that my child's feet becoming more reddish and we took our child the next day to the GP. The GP confirmed the presence of a foreign substance and removed three wooden splinters from their foot.
Based on my experience, I am really disappointed by the service received at Armadale ED. We completely understand their frustration on a busy day but I feel that the treatment that we got from the nurse who attended us was not satisfactory. Whatever the issue is, I would like us to be given attention as required and not be dismissed easily.
"Treatment"
About: Armadale Hospital / Emergency Department Armadale Hospital Emergency Department Armadale 6112
Posted by pelicanen47 (as ),
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