"Accessibility to program due to Internet problems on site"

About: Pathways

(as a service user),

My family is based in a regional area and we travelled to Perth to receive support for myself and my child. Living regionally can be very challenging as we don't have access to services offered in metro areas. My child was able to receive some help but the staff were unable to deliver the promised program to myself because of the shocking internet access on-site at Pathways. To travel so far at great expense, time and energy and not be able to do this work was incredibly disappointing.

To the credit of the staff there (especially Jennifer) I was well supported and given space to talk through my issues and work through some of the concepts that the program was meant to explore. In my opinion, the internet problems on this site are truly appalling and need to be fixed immediately so that other families are not affected like we were.

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