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Royal Perth Mental Health Emergency Centre (MHEC)

Posted By BeefyBear

"Royal Perth Mental Health Emergency Centre (MHEC)"

About: Royal Perth Hospital / Emergency Department

(as a service user),

I was admitted to the RPH Mental Health Emergency Centre after a very rough 12 weeks. I was in a state of absolute distress and very mentally unwell and was brought in by SJAS. I was later referred to MHEC where they kept me safe until I was able to be transferred to a private treating psychiatrist. I can 110% recommend the nursing staff and treating psychiatrist at MHEC.  Together as a whole team they were brilliant and kept me safe and helped me in ways I can’t even put into words. 

I’d like to thank the Mental Health Nurse who did my admission who regularly checked in on me during my stay to ensure I was tracking well.

If like you send a massive thank you to the nursing staff in this unit who, in my experience, really are so incredibly supportive, non-judgmental and incredibly committed to providing the best care to their patients. Myself and my spouse will be forever thankful to each and every one of you. One particular nurse (Nurse R) ... you were brilliant! 

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Responses

Response from Lesley Bennett, Chief Executive, East Metropolitan Health Service 3 years ago
Lesley Bennett
Chief Executive,
East Metropolitan Health Service

Submitted on 29/10/2020 at 5:06 PM
Published on Care Opinion at 5:52 PM

picture of Lesley Bennett

Dear BeefyBear,

Thank you for taking the time to share your story and for your kind words about the dedicated professionals in both the Royal Perth Hospital Emergency Department and Mental Health Emergency Centre. It is extremely heart-warming to hear that the care and support our wonderful staff provided you during such a difficult time in your life has resulted in such positive changes for your mental health wellbeing.

Royal Perth Bentley Group (RPBG) is committed to providing consistent excellence in healthcare that patients would recommend to their family and friends. Your comments regarding the care provided to you and your spouse assures us that our staff are continuing to provide a high quality, compassionate and patient-centred approach in their delivery of service.

It will be a pleasure to forward your comments to the Heads of both departments and their teams, as it is important they receive recognition for the incredible impact they have had on your journey.

I sincerely wish you all the very best for your continued recovery.

Kind Regards

Dr Lesley Bennett

Executive Director

Royal Perth Bentley Group

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