"Outstanding care"

About: Prince of Wales Hospital / DB3N - Cardiology Ward

(as a service user),

I wish to thank Dr Sze-Yuan, Dr Reece and his team for the outstanding care they gave my parent earlier this year.

I also wish to thank the staff in Dickinson North LVL 3 Heart clinic and the nurse manager, Heidi, for their aftercare. 

I am grateful, thank you.

Responses

Response from Barbara Daly, ESCM Co-Director of Nursing, Prince of Wales Hospital, Prince of Wales Hospital yesterday
Barbara Daly
ESCM Co-Director of Nursing, Prince of Wales Hospital,
Prince of Wales Hospital
Submitted on 03/12/2020 at 15:15
Published on Care Opinion at 15:43


Dear fluteyw96,

Thank - you for taking the time to write to us and express your gratitude for the outstanding care your parent received. It is greatly appreciated that your care experience has been one which your parent was treated with kindness and compassion. We will make sure that your kind words of thanks and appreciation are passed on to Dr Sze-Yuan, Dr Reece and their team. We will also share your kind words with Dickinson North LVL 3 Heart Clinic and the Nursing Unit Manager, Heidi, for their outstanding care and support.

We hope that your parent has made a full recovery from their recent illness.

Kind Regards,

Barbara

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful

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