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"Bunbury nurse who did a very good job"

About: Bunbury Hospital

(as the patient),

I had a procedure done at the theatre to do with haemorrhoids. The staff did a very good job and I’m very thankful for this. They were very professional and caring.

There was one particular nurse there who did a very good job. I was awake when it was happening and she stood where I could see her and held my hand. She talked to me while it was happening. She knew when something more uncomfortable was going to happen and she would reach out and touched my hand.

She was caring and really knew her stuff. I don’t think people know how much these little things can mean. It was special.

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Responses

Response from Jeremy Higgins, Operations Manager - Inland, WACHS South West 3 years ago
Jeremy Higgins
Operations Manager - Inland,
WACHS South West
Submitted on 11/11/2020 at 11:43 AM
Published on Care Opinion at 11:48 AM


picture of Jeremy Higgins

Dear greenbc96,

Thank you for sharing your experience and highlighting the professional and compassionate care you received during your procedure and stay at Bunbury Hospital.

I will ensure your experience is shared with the operating theatre and day procedure teams - I'm sure your feedback will warm their hearts and make their day.

It takes very special people to work in health care. Bunbury Hospital is very fortunate to have many special Doctors, Nurses, Allied Health, Administration and Support staff who are committed to providing high-quality care day in day out.

Kind regards,

Jeremy Higgins

A/Operations Manager

Bunbury Hospital

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