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Care Opinion

Emergency Room

Posted By mikesd73

"Emergency Room"

About: Sir Charles Gairdner Hospital / Emergency Department

(as a service user),

I was brought to the ER after choking on a piece of carrot which then got caught in my right lung. I was not in good shape, coughing and wheezing.

I was seen almost immediately by a doctor, sent for an x-ray and then CT scan. I was then taken upstairs to a private room. I was informed that I would be operated on the following morning which I was.

Everything went very well, I was monitored closely for a number of hours and late in the afternoon I was told I could go home.

My treatment was excellent, the doctors and nurses were very attentive and caring. My care was ten out of ten. 

Thank you to all at Charlie Gardiner Hospital, a special thanks to Jillian, one of the doctors in ER, for her special warmth when it was needed.

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Responses

Response from Janet Zagari, Executive Director, Sir Charles Gairdner Osborne Park Health Care Group 3 years ago
Janet Zagari
Executive Director,
Sir Charles Gairdner Osborne Park Health Care Group

Submitted on 16/11/2020 at 4:07 PM
Published on Care Opinion at 4:16 PM

picture of Janet Zagari

Dear mikesd73,

It is very pleasing to receive such wonderful praise for our staff and the care you received both before and after your procedure at Sir Charles Gairdner Hospital. I am proud of the services our Emergency Department staff provide to our patients and community. It is feedback like yours that lets our staff know that their personal approach and care is appreciated and valued.

Thank you for taking the time to write and share your experience with us. The staff will be so pleased to receive it.

Kind regards

Janet

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