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"The ED staff are truly angels"

About: Southern Cross Health Service / Emergency Department

(as the patient),

Recently, I was driven to Southern Cross Hospital with a medical emergency, from out bush. 

From the moment I seen the ED staff come to collect me from the vehicle I knew I was safe. They worked continually on me trying to establish what my problem was. Within a short time, they had stabilised me and made me comfortable.

You truly are angels when the chips are down. I will never forget the wonderful experience I had at the hands of these talented professionals. 

A special thank you to nurses Mary and Sandy and the team at Southern Cross WA. 

Lots of love and wishes xx

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Responses

Response from Karen Horsley, Operations Manager Eastern Wheatbelt, Eastern Wheatbelt, WA Country Health Service - Wheatbelt 3 years ago
Karen Horsley
Operations Manager Eastern Wheatbelt, Eastern Wheatbelt,
WA Country Health Service - Wheatbelt
Submitted on 3/12/2020 at 2:19 PM
Published on Care Opinion at 2:46 PM


picture of Karen Horsley

Dear bravoqs69,

Thank you for your kind words regarding your recent experience at the Southern Cross hospital.

The staff strive to provide professional care to their patients and I’m pleased to hear that this was the case for you.

I will pass on your kind words to the team, especially to Mary and Sandy.

I hope that you have now recovered from your medical emergency.

Best wishes,

Karen Horsley

Operations Manager Eastern Wheatbelt

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