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"Admission and Theatre at Derby Hospital"

About: Derby Hospital / Theatre

(as the patient),

I was nervous about my procedure as I had no escort. I was reassured by both nursing and medical staff prior to the procedure and felt safe.

I had to be admitted afterwards, was visited by both surgeon and anaesthetist afterwards and assured all went well. 

All nursing and support services staff that I interacted with were polite, professional and caring.

I felt very safe and secure in my time at Derby Hospital.

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Responses

Response from Lesley-Anne Geiger, WACHS - Kimberley 3 years ago
Lesley-Anne Geiger
WACHS - Kimberley
Submitted on 17/12/2020 at 12:55 PM
Published on Care Opinion at 12:57 PM


Dear chachabr76,

We are delighted to hear about your recent surgical experience with our Derby Hospital Theatre team.

Thank you for taking the time to acknowledge the professionalism of our team, particularly that you were well informed and reassured before and following your procedure.

It is very important to feel safe and secure in a hospital environment and we strive to partner with all patients who visit our health service to better enable them to make informed decisions about their treatment and recovery journey.

I have passed on your kind words to the rest of the Derby Theatre team. I wish you the best with your recovery and again thank you for sharing your experience with us.

Kind Regards,

Lesley-Anne Geiger

Clinical Nurse Manager, Derby Theatre Department

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