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"Visit to Box Hill Hospital"

About: Box Hill Hospital / Community Nursing Box Hill Hospital / Geriatric medicine

(as a relative),

My parent has been suffering from Parkinson's and dementia for a number of years now. Living in a nursing home and has had a number of visits to different hospitals recently.

The nurses on duty recently at Box Hill, Taylah and Candy, really stood out above the many many nursing staff we've encountered over the years.

Both Taylah and Candy, I felt, just genuinely cared and did absolutely everything they could to make my parent as comfortable as possible.

As I was sitting at my parent's bed typing this, there were tears forming in my eyes, just knowing that these two nurses are out there doing what they can to make my parent's time at Box Hill comfortable and peaceful.

I know I thanked each of the nurses, but I'm just so moved by their kindness and care.

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Responses

Response from David Plunkett, Chief Executive, Eastern Health 3 years ago
David Plunkett
Chief Executive,
Eastern Health
Submitted on 21/12/2020 at 8:08 AM
Published on Care Opinion at 10:56 AM


picture of David Plunkett

Dear circinusnp54,

Thank you so much for taking the time to share your thoughts and feelings regarding your experience with your parent's recent admission into Eastern Health's Box Hill Hospital.

It's clear Taylah and Candy have made a lasting impression on you and they, like many others, have been practising nursing in line with the Eastern Health values of Patients First, Kindness, Respect, Excellence, Agility and Humility. It will give me great pleasure to share your comments with them to reinforce the kindness and appreciation you have already displayed.

It's clear you've encountered many hospitals and care providers and your comments make me even prouder of the people I work with, such as Taylah and Candy.

Take care and the very best of the festive season to you and your family.

Kind regards,

David

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