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"Care provided during giving birth"

About: King Edward Memorial Hospital / Maternity

(as the patient),

With this being my first full-term pregnancy, I obviously had a lot of questions and the team in the MGP4 and MGP5 were very helpful. Although my midwife changed a couple of times due to staffing issues, I was allocated Lolita, who was great when I went into labour and made me feel very comfortable.

I felt very supported throughout and having someone to text and a friendly face, if I had any questions, was very comforting. 

Unfortunately, following a very smooth pregnancy, after 18 hours in labour, my baby began struggling and the team at King Edwards Hospital were just incredible, including my anaesthetist who was with me pretty much until my baby was born.

Lolita put me at ease, as much as she could and explained she would be with me the entire time, which I really liked. 

I wish we could’ve had a few more visits at home following my return home but I appreciate that there is only so much the midwives can do and I understand the workload is very high for them. 

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Responses

Response from Matthew Skinner, Director Clinical Services, Women and Newborn Health Service 3 years ago
Matthew Skinner
Director Clinical Services,
Women and Newborn Health Service
Submitted on 11/02/2021 at 6:45 PM
Published on Care Opinion on 12/02/2021 at 10:15 AM


Dear pictorbj38,

Congratulations on the birth of your baby and thank you for taking the time to send feedback about your experience. I am pleased to hear that your experience was a positive one.

It is great to hear that you had such wonderful support from Lolita from our Midwifery Group Practice (MGP) model of care. The MGP program is very special to us here at King Edward Memorial Hospital and we are thrilled to receive feedback of the exemplary care you received from beginning to end. Our staff strive to provide our patients and their families with the support to achieve positive outcomes during their pregnancy journey, particularly when birthing plans are changed unexpectedly, such as your experience.

I will ensure that Lolita and all the staff are provided with your kind words.

I wish you and your family the very best for the future.

Kind regards,

Dr Matthew Skinner

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