"Patient care while in hospital"

My spouse was admitted via ED recently. They were placed on the Medical Assessment Unit MAU. 

My spouse had temp spikes between 37. 8 and 39 degrees, sweating profusely. At some point the next day, my spouse told a nurse they lost control of their bowel. The nurse brought adult nappies into the room but didn't check on, or help my spouse or change their sheets. I noticed a bloodstain on the sheet and believe the dr couldn't have missed it when doing their obs.

Two days later, a lovely nurse bought my spouse 2 painkillers and assisted them to the shower and changed the sheets. That evening, my spouse split a urine bottle due to the dithers, buzzed a nurse asked for a sheet change, who said they'd get onto it. After 40 minutes my spouse walked to the nurses' station to get their sheets changed.

There is an incidence that involved a cannula that was inserted upon admission and still there 6 days later, my spouse has e. coli in their bloodstream.

I've spoken to shift supervisors about clear communication and it was good for 16 hours. Then they went off shift and things went back to the way it was before.

I have had a positive experience with a nurse called Bindu and Dr Zahraa . 

A nurse, when my spouse was transferred to another ward, put a SIM report in to address issues. I have been unable to speak to someone of seniority about my spouse's care and I've left my phone number on the answering machines, I just want to talk to someone.