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"Toddler woes"

About: Busselton Health Campus / Emergency Department

(as a service user),

I’ve never experienced such care and understanding, from the nurse in triage to the doctor in the emergency, the doctor spoke such care and beauty. We were blown away.

I’ve been working full time and finally on holidays and this doctor at Busselton hospital changed our lives. We walked out empowered and ready to take on challenges we were struggling with and the way he spoke to us regarding our very feisty toddler made us feel strong.

We will never forget him as long as we live. 


Response from Vicki Charters, Director of Nursing & Midwifery – Bunbury Hospital, WACHS - South West last week
Vicki Charters
Director of Nursing & Midwifery – Bunbury Hospital,
WACHS - South West
Submitted on 14/01/2021 at 20:01
Published on Care Opinion on 15/01/2021 at 10:16

Dear irregularitybp36,

Thank you for taking the time to share your experience with the Emergency department team in Busselton Health Campus. I am pleased to hear that your experience with our service was a positive one.

It is great to hear that you had such wonderful support from our team here in Busselton. We are incredibly proud of this team and the way they work with our patients to achieve positive outcomes during the patient journey.

It is always pleasing to hear that our service is able to support our patients and achieve positive outcomes through challenging times.

I will ensure that your kind feedback is provided to all of the staff.

Thank you once again for your feedback.

I wish you and your family all the best for the future.

Kind Regards,

Vicki Charters

Coordinator of Nursing and Midwifery

Busselton Health Campus

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