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"Thank you"

About: Sydney / Sydney Eye Hospital / 2 West & Hand Clinic

(as a service user),

Thank you to the Hand Clinic. I was on the phone to Kelsey. She was such a lovely girl. There should be more people like her. She took the time to talk to an old lady. I just wanted to say thank you.  

Responses

Response from Carolyn Smith, Acting Director of Nursing, Nursing Services, (NUMs & After Hour Nurse Managers), Sydney and Sydney Eye Hospital 3 months ago
Carolyn Smith
Acting Director of Nursing, Nursing Services, (NUMs & After Hour Nurse Managers),
Sydney and Sydney Eye Hospital
Submitted on 19/01/2021 at 08:13
Published on Care Opinion at 09:54


Dear hadarbf95,

It is heartening to read that Kelsey took time to talk to you on the phone. We are proud of the level of commitment our staff bring to their roles and they are always delighted to receive feedback such as yours from patients and their families. It will be my pleasure to share your feedback with Kelsey, so she is aware of how she made you feel. Thank you for your feedback and all the best.

Kind regards

Carolyn

Deputy Director of Nursing.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful

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