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"Palliative care"

About: Bridgetown Hospital

(as a carer),

Our dear Dad was transferred to Bridgetown Hospital, initially as a step-down to possibly prepare for home, but as it came about, was actually for end-of-life care.

The medical staff, nursing staff and support staff that attended to us were/are exceptional. Even on the rare occasion when a family member was not present, we never felt Dad was on his own. Dad spent all but 4 years of his life in Bridgetown, I believe he was well known to most staff. I felt the Doctors worked as a team, the nursing staff were sensitive and sensible in their care, and support staff were always on hand for anything we asked for. 

Some of the big hospitals might have the Specialists and the latest equipment but in my opinion, what Bridgetown Hospital has is more important - they have the time and ability to care - something that I believe seems to be lost in other facilities. 

A huge thank you to all staff. 

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Responses

Response from Anne-Maree Martino, District Manager, Blackwood, WACHS - South West 3 years ago
Anne-Maree Martino
District Manager, Blackwood,
WACHS - South West
Submitted on 20/01/2021 at 6:22 PM
Published on Care Opinion on 21/01/2021 at 9:59 AM


Dear humbled by care,

Thank you so much for your very kind feedback regarding your Dad and his end of life care, we understand this is a particularly difficult, sensitive and very stressful time for all concerned. I am very pleased we were able to make you and your family’s end of life journey with your Dad a little easier, sincere condolences from all the staff at the Bridgetown Hospital staff, rest assured I will pass this feedback to all of our team, thank you.

Anne-Maree Martino

District Manager Blackwood

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