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Visit to the ED in Geraldton Regional Hospital

Posted By Augustdw66

"Visit to the ED in Geraldton Regional Hospital"

About: Geraldton Hospital / Emergency Department

(as the patient),

I visited the hospital late in the evening with an infection. The care that I received was absolutely first class.

I was seen in about 20 minutes by a lovely doctor, given intravenous antibiotics and was on my way home by around almost 3 hours later.

The nurses were so caring and cheerful, even to the lady who got my spouse a cup of tea, to the nurse who was passing my room and asked if I wanted a blanket. The staff were so professional and caring, I was so impressed.  

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Responses

Response from Derek Fraser, Operations Manager Geraldton Hospital, WA Country Health Service 3 years ago
Derek Fraser
Operations Manager Geraldton Hospital,
WA Country Health Service

Submitted on 3/02/2021 at 7:22 PM
Published on Care Opinion on 4/02/2021 at 9:45 AM

picture of Derek Fraser

Dear Augustdw66,

Thank you for taking the time to share your health care experience at Geraldton Hospital Emergency Department. Our staff really appreciate compliments and I am very proud of the care, passion and commitment they bring to their work.

We strive to deliver patient-centred care ensuring the needs of our patients and loved ones are at the core of everything we do and feedback like yours lets us know when we are meeting our aim.

Thank you again for taking the time to share your feedback and I hope you have recovered.

Kind regards,

Derek Fraser

Operations Manager, Geraldton Hospital

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