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Excellent day surgery staff at Karratha Health campus

Posted By hoz4

"Excellent day surgery staff at Karratha Health campus"

About: Karratha Health Campus / Surgical Services

(as the patient),

I had day surgery at Karratha Health Campus. The staff were wonderful - friendly, welcoming, explaining what was happening and very caring. It made everything go so smoothly and I appreciated the follow-up call the next day.

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Responses

Response from Rhiannon Hosking, A/Operations Manager, West Pilbara, WA Country Health Service, Pilbara 3 years ago
Rhiannon Hosking
A/Operations Manager, West Pilbara,
WA Country Health Service, Pilbara

Submitted on 3/02/2021 at 3:09 PM
Published on Care Opinion at 3:17 PM

picture of Rhiannon Hosking

Dear hoz4,

Feedback from our patients is such a great tool for us to improve our service but also to reassure the team that their hard work is appreciated, so we sincerely thank you for making the time.

Our day surgery team are certainly a fantastic and friendly bunch and they will be so pleased that you felt everything went smoothly for your procedure.

It is great to hear that the team were able to check in with you the next day, showing that compassion and care for our community which is a really important WA Country Health value.

Thanks again hoz4 - hope you are healing well,

Rhiannon Hosking

A/Operations Manager West Pilbara

WA Country Health Service

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