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Dental care department

Posted By leopardef83

"Dental care department"

About: Dental Services (Bass Coast Health)

(as the patient),

Absolutely appalled by the way in which I was spoken to by the reception staff. I feel I won’t be coming back.

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Responses

Response from Jan Child, CEO, Bass Coast Health 3 years ago
Jan Child
CEO,
Bass Coast Health

Submitted on 8/02/2021 at 12:39 PM
Published on Care Opinion at 12:49 PM

picture of Jan Child

Dear leopardef83,

I am very sorry that you had a poor experience. Please, could you call me to give me some detail of when you had this interaction so that I can follow up? My number is 0472846355.

Many Thanks, Jan

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Response from Jan Child, CEO, Bass Coast Health 3 years ago
Jan Child
CEO,
Bass Coast Health

Submitted on 13/02/2021 at 8:59 AM
Published on Care Opinion on 15/02/2021 at 10:10 AM

picture of Jan Child

Hello,

I haven't heard back from you but wanted you to know that I would be very keen to understand what happened so that I can make sure it doesn't happen again. My phone number is 0472 846 355.

Kind Regards,

Jan

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