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"They all went that extra bit"

About: Margaret River Hospital / Emergency Department

(as the patient),

I was advised to attend Margaret River ED by my GP's clinic. I was greeted by a friendly, caring smile and made to feel cared for.

Have been experiencing upper stomach, chest pain for two days, I can honestly say the whole experience was exceptional. Prompt, professional service from all staff, very caring and though busy, they all went that extra bit.

Thank you, all of you legends.

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Responses

Response from Marie Tweedie, Director of Nursing - Health Service Manager, Leeuwin, WACHS SW 3 years ago
Marie Tweedie
Director of Nursing - Health Service Manager, Leeuwin,
WACHS SW
Submitted on 17/02/2021 at 4:21 PM
Published on Care Opinion on 18/02/2021 at 10:22 AM


Dear Budget baby,

Thank you for taking the time to share your experience with Care Opinion.

It is wonderful to hear that our emergency staff treated you with care and were professional in a very busy environment.

Compassion is one of our core values and it is this that motivates our staff to go out of their way every day to make our patients feel better.

I will take great pleasure in passing on your wonderful comments to the team.

I hope that you are now feeling better.

Kind regards,

Marie Tweedie

Acting District Manager

Leeuwin

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