I would like to commend Northam ED for the kind and caring treatment of my toddler when she presented with a high temp and persistent cough.
After 4 days of illness, we knew she needed some extra help to recover from her virus. The local GP Practice in York refused to see her because of her COVID like symptoms and the local hospital were hesitant and recommended we go to Northam ED.
Not wanting to put pressure on an already busy regional hospital, we were reluctant to present there, but after another night of high temps and coughing, knew it was the best thing to do.
Nurse Vicki and the new ED Doctor, Nvan, attended to us very quickly in the isolation room. The assessment, COVID test and prescription were all completed without any tears due to the caring manner in which they carried out their roles.
Northam Hospital should be proud of its staff. It is a shame we couldn't get this responsive treatment at our local health facilities.
"Kind care for toddler"
About: Northam Health Service / Emergency Department Northam Health Service Emergency Department Northam 6401
Posted by corvushx63 (as ),
Do you have a similar story to tell?
Tell your story & make a difference ››
Responses
See more responses from Trenton Greive