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"Facilities"

About: Bunbury / Harvey / Leschenault Community Health Service

(as a parent/guardian),

Hello. I would like to start off by praising my child's speech therapist as she is so bubbly, caring, professional, and fun. She is doing an amazing job with my child and we are seeing a progressive outcome.

Now the building where she works, most of the staff are quite welcoming. From what I can see they are a predominantly child based centre... murals on the walls for children to interact with etc.

As I have a younger child as well (1&1/2 years old) I did need to use the toilet facilities for them. I was quite surprised that they did not allow for parents to dispose of soiled nappies into the rubbish bins provided. Which they had written so in black marker on the top of the lid. 

I feel this is absolutely appalling and ridiculous that they refused to provide a adequate bin for disposal of nappies that children need to use. I believe my therapist was just as shocked as I was when they told me I had to take the nappies with me!? I believe this needs to be changed.

In my opinion, you wouldn’t ask a female to take her sanitary item with her once used. Bins are provided. 

Restaurants, GP clinics allow you to dispose of nappies in the bins provided, why not a community health centre that I understand predominantly works with children. 

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Responses

Response from Kirsten Bosich, Allied Health Manager - Community Health., Naturaliste Community Health, WACHS- South West 3 years ago
We are preparing to make a change
Kirsten Bosich
Allied Health Manager - Community Health., Naturaliste Community Health,
WACHS- South West

Manager of Child Development Services

Submitted on 19/03/2021 at 5:49 PM
Published on Care Opinion at 5:53 PM


picture of Kirsten Bosich

Dear Justice4chil,

I would like to thank you for contacting us and providing us this feedback. WA Country Health Service values and invites consumer feedback on our service delivery and ideas on how we can improve the way we deliver services to our community.

It is great to hear that your experience with our speech therapy service was positive and that it is meeting your family’s and child’s needs. I will pass on your feedback to the clinician that you saw.

I would also like to thank you for raising the issue regarding nappy disposal at Hudson Road Community Health centre with us. I can let you know that we are now looking into utilising a nappy disposal service that will provide a safe, hygienic bin for clients to use at the site and have made enquiries around this.

I am happy to contact you once I have further information if you would like me to.

Please don’t hesitate to contact us here at Hudson Road if you have any further issues.

Kirsten Bosich

Child Development Service - Program Manager

9795 2818

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