"The healthcare system"
About: Wonthaggi Hospital Wonthaggi Hospital Wonthaggi 3995
Posted by plutojk46 (as ),
I was taken to Wonthaggi hospital by ambulance early this year with, I believe, obvious stroke symptoms. Numerous tests were done and later that night a video link with a neurologist was organised. The video link froze so it was, I felt, neither satisfactory nor completed. I was discharged early the next morning and was feeling very unwell, confused and weak.
The next day I was worse and had another stroke and was again taken by ambulance to Wonthaggi Hospital where further tests were done. A test on my carotid artery, that was, I understand, considered urgent, was finally organised for later in the afternoon but I was told by the nurse that the staff had gone home for the weekend.
It was done a few days later and I was then discharged. On checking the discharge papers a week or so later, my partner noticed that a referral was to be organised by Wonthaggi to see a neurologist at another hospital. I rang the other hospital numerous times, and that was an experience in itself, but they had no knowledge of a referral nor was my name in their system. I rang Wonthaggi Hospital, again numerous times, who confirmed that it had not been done nor had it been forwarded, I felt there was no explanation as to why, but it would be done asap.
It was finally sent a month after my discharge, marked as Urgent Category 1. Ten weeks after the first stroke, a video conference call was organised with an associate of a Neurologist professor, again there was a problem with the camera so it was done via phone. Waiting on an MRI and a face to face appointment with a Neurologist. I felt very disappointed with the system.