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"The care my mum received at SCGH"

About: Sir Charles Gairdner Hospital / Emergency Department Sir Charles Gairdner Hospital / Hepatology Department and Liver Transplant Service

(as a relative),

My mum was admitted to SCGH in late April for some investigations. I feel she received really high quality care right throughout her admission from all the teams who were involved in her care. This was during the lockdown period when we couldn't visit mum - the staff went out of their way to make sure she had everything she needed and we always felt like mum was being well cared for.


Response from Janet Zagari, Executive Director, Sir Charles Gairdner Osborne Park Health Care Group 2 months ago
Janet Zagari
Executive Director,
Sir Charles Gairdner Osborne Park Health Care Group
Submitted on 28/05/2021 at 13:25
Published on Care Opinion at 14:03

picture of Janet Zagari

Dear thubanex56,

Thank you for your words of appreciation for the care your mum received from all of the involved teams at SCGH.

As your mum’s admission occurred during a period of lockdown, your family would have experienced additional stress and the staff and I are pleased to hear that you felt confident that your mum was being well cared for during this difficult time.

I trust that your mum’s investigations were helpful in developing her treatment plan.

Kind regards

Janet Zagari

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