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"Thank you to COVID clinic staff and Pathwest"

About: PathWest Broome Collection Centre

(as a service user),

The COVID clinic at Broome Hospital has been so busy with asymptomatic testing since the WA border closed to Victorian arrivals recently. However, I needed a symptomatic test on a weekend.

I understand that it is especially important at the moment that anyone with respiratory symptoms is tested quickly because we need to make sure COVID isn’t in our community. Despite how busy they have been all the staff at the COVID clinic were welcoming, kind and efficient, from the lovely receptionist to Jo and her colleague who took the swab.

I understand Pathwest have also been doing overtime to get people their results as quickly as possible. I received my result, a routine test, within 24 hours. Amazing!

Responses

Response from Gina Hine, A/Operations Manager, PathWest Regional Network last week
Gina Hine
A/Operations Manager,
PathWest Regional Network
Submitted on 08/06/2021 at 11:41
Published on Care Opinion at 11:58


Dear Happy Client Broome,

Thank you for taking the time to express such positive feedback.

Staff across the health system have worked extremely hard to ensure Western Australia manages COVID risk efficiently and safely.

I’m glad that your experience was positive and that your results were returned quickly, I will ensure PathWest Broome staff receive your lovely feedback.

Kind regards,

Gina Hine

PathWest Regional Services

Operations Manager

64571801

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