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"Day ward op staff"

About: Kalgoorlie Health Campus / Surgical Ward

(as the patient),

Came in for day procedure. Greeted warmly by reception who were friendly and super helpful and nice. Pre-op nurse Matt had a beautiful manner about him, friendly, informative and made you feel welcome and listened to in a short timeframe. I understand he was busy, it was nice to see he took time out to make me feel at ease.

In my opinion, the anaesthetist and Gyne team member were lovely and approachable, made me feel at ease and listened to and helped answer my questions. I also felt the op nurse Chloe was very friendly also a good chat.

I felt the post op team took good care and that they had fantastic mannerisms, were professional, caring and kind. Thank you so much for taking time to make me feel settled and well cared for in a stressful nervous state. Blown away by the amazing staff. Thank you :)

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Responses

Response from Scott Jones, A/Operations Manager Kalgoorlie Hospital, Corporate Services, WACHS Goldfields 2 years ago
Scott Jones
A/Operations Manager Kalgoorlie Hospital, Corporate Services,
WACHS Goldfields

Operations Manager

Submitted on 12/07/2021 at 6:24 PM
Published on Care Opinion on 13/07/2021 at 9:16 AM


Dear chamaeleonfw33,

Thank you for your very positive feedback about our staff at Kalgoorlie Health Campus. I most definitely agree, both Chloe and Matt are wonderful nurses and consistently provide patient care that is friendly, safe and professional.

I will ensure your kind words are forwarded on to the staff that were involved in your care.

I trust you are recovering well.

Kind Regards

Scott Jones

Operations Manager

Kalgoorlie Health Campus

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