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Great service by WA emergency department

Posted By hydrustf83

"Great service by WA emergency department"

About: Karratha Health Campus / Emergency Department Royal Flying Doctor Service Royal Perth Hospital / Cardiac Rehabilitation & Telemetry & Catheter Laboratory (CathLab)

(as the patient),

I recently suffered a heart attack and was admitted to the Karratha Health Campus ED. I was then flown to Perth and was admitted in Royal Perth Hospital. I am now recovering back home in Karratha. 

I want to use this forum to extend our sincere appreciation to all the staff at Karratha Health Campus ED, St Johns ambulance, Royal Flying Doctor Service and Royal Perth Hospital (Cardiac Ward) for their exceptional service. In my opinion, you guys are the best!

A huge thank you from my wife and I.  

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Responses

Response from Lesley Bennett, Chief Executive, East Metropolitan Health Service 2 years ago
Lesley Bennett
Chief Executive,
East Metropolitan Health Service

Submitted on 29/06/2021 at 1:22 PM
Published on Care Opinion at 1:37 PM

picture of Lesley Bennett

Dear hydrustf83,

Thank you for taking the time to provide your feedback on the excellent care you received within in our Cardiac Care Unit. It is gratifying to receive such positive feedback. Providing our patients with the right care at the right time is something we strive to achieve for all our patients. I am pleased that you are now at home.

I have passed your great feedback on to our staff in the Cardiac Care Unit. I hope you are recovering well.

Kind Regards

Dr Lesley Bennett

Executive Director

Royal Perth Bentley Group

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Response from Lisa Smith, Executive Director, West Pilbara, WA Country Health Service (WACHS) Pilbara 2 years ago
Lisa Smith
Executive Director, West Pilbara,
WA Country Health Service (WACHS) Pilbara

Submitted on 29/06/2021 at 7:31 PM
Published on Care Opinion on 30/06/2021 at 8:47 AM

Dear hydrustf83,

I am pleased to hear the patient care you received at Karratha Health Campus Emergency Department was exceptional. Ensuring the best possible care is delivered to all our patients is something we strive to achieve.

I would like to thank you for taking the time to provide your feedback. The Emergency Department team will be really happy to hear your feedback.

I hope you are recovering well and pleased that you are now home.

Kind Regards,

Lisa Smith

Operations Manager, West Pilbara

WA Country Health Service (WACHS) Pilbara

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