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Karratha Health Campus- Surgical Services

Posted By Home theatre

"Karratha Health Campus- Surgical Services"

About: Karratha Health Campus / Surgical Services

(as a service user),

I recently travelled from Hedland to Karratha for a procedure not performed at Hedland Health Campus. 

The Surgeon was lovely, explained everything and managed to fit me in the next day to avoid a return trip. 

I believe the amenities at Karratha Health Campus are designed to make you feel comfortable straight away, as are the wonderful nurses - shout out to Nurse Jules, Paris and Lise. 

The surgery was more psychologically difficult due to placement, despite the surgeon missing his calling as a fashion designer with those needle skills, but I think the positive experience with everyone involved can only lead to a good outcome. 

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Responses

Response from Lisa Smith, Executive Director, West Pilbara, WA Country Health Service (WACHS) Pilbara 2 years ago
Lisa Smith
Executive Director, West Pilbara,
WA Country Health Service (WACHS) Pilbara

Submitted on 7/07/2021 at 3:49 PM
Published on Care Opinion at 3:52 PM

Dear Home theatre,

Thank you for sharing such positive feedback on your recent experience at Karratha Health Campus.

I am pleased to hear you were made to feel comfortable and the communication was excellent throughout your experience. Patient care is a priority for WACHS ensuring the best possible care is delivered to all our patients.

It is fantastic for our staff to receive such feedback from patients and I will be happily passing this on to the Nurses and Surgeon at the time.

Kind Regards,

Lisa Smith

Operations Manager, West Pilbara

WA Country Health Service (WACHS) Pilbara

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