"Disappointed care"

My child was taken to Rockingham ED by their teacher from a camp late last month, followed by a sprain on their ankle. After a long waiting period, more than 2 hours for an X-ray. One of the clinicians reviewed my child's X-ray and told us, no fracture but cannot tell any tendon or ligament damage.

My child was in pain and their ankle was too swollen and clinician recommended crutches and they stated as I recall, I cannot hire crutches from there, have to go to the outside pharmacy to hire. That I realised most of the hospital doesn't hire crutches any more, but when I asked about a compression bandage as my child has to go back to their camp, the clinician told to me that my child needs compression bandage, but they are not doing that here, I was told I can buy from the pharmacy a figure 8 bandage. I was really shocked. No need to immobilise the ankle? I went to the pharmacy and bought crutches and bandages, and applied bandages myself at home.

Gp requested an ultrasound the next day and I believe the result was a complete tear on one ligament and a partial tear on another one. I was very angry and disappointed with the treatment of my child at Rockingham hospital.