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My Mother's care at end of life

Posted By LMGS

"My Mother's care at end of life"

About: Sir Charles Gairdner Hospital / Geriatric Medicine Sir Charles Gairdner Hospital / Medical Assessment Unit Sir Charles Gairdner Hospital / Palliative Care Unit

(as a relative),

Recently my mum had a stay at SCGH WA prior to dying last month.

She was admitted from the ED a week earlier to Ward 74.

We experienced the most wonderful care to mum and also my dad, sisters and myself. Everyone involved with her care were caring, compassionate, professional and made our journey as pleasant as was possible.

Mum was under 3 Medical Teams (MAU, Psycho-Geriatricians and Palliative Care). Every member of every team was special. They listened, they supported and they cared. All the Nursing Staff we interacted with were similar. I feel all the ancillary staff we saw, from Social Work through to our lovely PCA (Jill who kept us in coffee vouchers), were very special individuals. 

I cannot thank each and every one of them enough for the journey they took us through. It is a journey no-one wants to have to live through with their loved one, but we were fortunate enough to have such amazing care and support around us. Many thanks to all the staff of Ward 74.

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Responses

Response from Janet Zagari, Executive Director, Sir Charles Gairdner Osborne Park Health Care Group 2 years ago
Janet Zagari
Executive Director,
Sir Charles Gairdner Osborne Park Health Care Group

Submitted on 22/07/2021 at 6:48 PM
Published on Care Opinion on 23/07/2021 at 8:55 AM

picture of Janet Zagari

Dear LMGS,

Thank you so much for your heartfelt words of appreciation for your mum’s care during the end of her life. Please accept my sincere condolences.

It is important that loved ones are also supported during such times and I am pleased to hear that our staff were caring compassionate and professional.

Thank you so much for taking the time to acknowledge our staff during your time of grieving. They will be very happy to know that their efforts made such a positive impact on your family.

Kind regards,

Janet Zagari

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