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"A Thank You to the Nurses"

About: Sir Charles Gairdner Hospital

(as a service user),

I just wanted to jump online on behalf of my family and kindly thank all of the wonderful staff who took such great care of our Nan, and our whole family at such a trying time.

After a stroke, my nan spent three days/nights in ward 51 before passing. These three days were a very hard time for my family, but Charlie's staff were so wonderful. I want to especially thank Dr Ian, Holly, Jess, Ines, Claudia and Raelene, who not only cared so well for my Nan but were so kind and caring of my Pop who was in there each day with her. They kept us updated and were very kind to take our calls when needed.

I also had family stuck over east due to border closures and desperate to reach her before she took her last breath. Despite not being granted permission, the hospital and particularly Roger was so kind and understanding as he dealt with my family and kindly tried to help to the best of his abilities. 

I also know my Nan would want us to extend our gratitude, I truly can't thank you all enough for how kind you have been at such a trying time.

The Carter family.

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Responses

Response from Janet Zagari, Executive Director, Sir Charles Gairdner Osborne Park Health Care Group 2 years ago
Janet Zagari
Executive Director,
Sir Charles Gairdner Osborne Park Health Care Group
Submitted on 5/08/2021 at 1:03 PM
Published on Care Opinion at 1:13 PM


picture of Janet Zagari

Dear chassishf95,

Many thanks for sharing your appreciation for the care that your Nan, Pop and family received from the ward 51 staff, during a very stressful and sad time.

We strive to provide the best possible person-centred care and it is very gratifying to hear that the staff were understanding, kind and caring.

Please accept my sincere condolences on the passing of your Nan. May the closeness of your loved ones provide the comfort and support you need during this difficult time.

Warmest regards

Janet Zagari

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