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"Thanks to all staff"

About: Augusta Hospital / Emergency Department Augusta Hospital / General Ward

(as the patient),

I write this note with appreciation for all the wonderful care I received when I was a patient in your hospital.

For me, it was a worrying and frightening time to experience the pain that overtook my body. The ambulance arrived quickly; and efficiently took me to the hospital. At the hospital I felt I was welcomed by a friendly and assuring staff.  The doctor, soon diagnosed the problem and, I believe, wasted no time in treating the area of severe pain. I was admitted into a lovely room complete with en-suite, to be met by some more friendly staff. My husband was offered cups of tea and even a bed. I felt the atmosphere was calming and reassuring, and the food was good and the cleaning efficient.

So, Dr. W and everyone working at Augusta Hospital I thank you all for your exemplary care. I told everyone now I'm back in Perth following my holiday; if I ever need emergency care again, I shall ask to go to Augusta!

With good wishes to you all.

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Responses

Response from Acting District Manager Leeuwin, WACHS-SW 2 years ago
Submitted on 10/08/2021 at 7:06 PM
Published on Care Opinion on 11/08/2021 at 8:52 AM


Dear dancecr43,

Thank you for taking the time to write to us- your words mean a lot.

We also think our Augusta Hospital staff are fantastic and we were glad to hear they were able to make your care experience a positive one.

We wish you the best possible health and thank you again for sharing your experience with us.

Kind regards

Sally Shaw

Acting Leeuwin District Manager.

WACHS-SW

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