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"Professional care"

About: Carnarvon Hospital / Emergency Department

(as a relative),

We are travelling Australia and my Husband required medical attention. We presented to the ED at Carnarvon Hospital in WA. 

COVID screened prior to entry to ED. Triaged quickly and professionally. Seen by Dr promptly. Bloods taken and results in, I felt, record time. Re-presented for follow up and repeat bloods plus ultrasound two days later. Again, triaged promptly and professionally. Seen by a different Dr who again was professional and caring. 

In my opinion, pathology staff, nursing staff, clerical staff, medicos, cleaners all doing a great job. Thank you. 

I’ve worked in NSW Health for over 3 decades and to say I was impressed by Carnarvon Hospital personnel would be an understatement. I believe they are good people doing a great job. I hope they’re all valued. 

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Responses

Response from Grant Patrick, Operations Manager, Carnarvon, WA Country Health Service 2 years ago
Grant Patrick
Operations Manager, Carnarvon,
WA Country Health Service
Submitted on 17/09/2021 at 3:36 PM
Published on Care Opinion at 3:45 PM


picture of Grant Patrick

Dear Travellingoz,

Thank you for your compliment about the Emergency Department at Carnarvon Hospital, it was so pleasing to hear about the professional, prompt and thoughtful care you and your spouse received.

We value all our staff, as it truly takes a team to provide patient centred care to our community. Our teams are very grateful for the compliments they receive as it lets them know when they are meeting the needs of our health consumers so thank you for taking the time to share your story with us.

I hope your spouse is well on the road to recovery and you are enjoying your travels in WA.

Best Regards,

Grant Patrick

Operations Manager Carnarvon

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