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"A visit to the hospital"

About: Karratha Health Campus / Emergency Department

(as the patient),

After having a cough and cold symptoms my company sent me to Karratha hospital for a covid test which is policy but, in my opinion, irrelevant. I spoke to the doctor explaining about my chest and struggling to breathe. They explained there was no cure just ride it out after feeling like I was tested for covid and then shoved out after a 3-hour wait.

When I returned to Perth I saw my GP and after checking my back and lungs, they explained I have early stages of bronchitis and prescribed me antibiotics. 

I asked the Karratha doctor serval times for this and I felt we just shrugged off and left 5 days at work in pain.

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Response from Liam Avery, A/Operations Manager, West Pilbara, WA Country Health Service (WACHS) Pilbara 4 months ago
Liam Avery
A/Operations Manager, West Pilbara,
WA Country Health Service (WACHS) Pilbara

Operational Management of the West Pilbara Health Services

Submitted on 21/09/2021 at 5:25 PM
Published on Care Opinion on 22/09/2021 at 8:49 AM

picture of Liam Avery

Dear zebraek35,

Thank you for taking the time to share your experience at Karratha Health Campus with us. I am sorry to hear that you felt shrugged off about being prescribed antibiotics, Dr Cherelle Fitzclarence the Senior Medical Officer for West Pilbara and I would like to better understand your patient journey. If you could kindly make contact with us both, we looking forward to speaking with you.

My name is Liam Avery and I am the acting Operations Manager for West Pilbara, I can be contacted via phone 9174 7639 and/or by email

Kind regards,

Liam Avery

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