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"Accessible Bathroom"

About: Albany Health Campus

(as the patient),

I am a power wheelchair user with a severe physical disability and a patient at the Albany Health Campus.

I am unable to use an ordinary, minimum standard accessible bathroom. I require a plinth, preferably height adjustable so my support worker doesn't have to risk hurting themselves. A high toilet and a commode to go over the top. Preferable would be a ceiling track hoist so I don't require manual handling. And it needs to be very large so I do not have to park my wheelchair outside and be carried to it and from it.

The outpatient toilets at the Albany Health campus only suit the needs of manual wheelchair uses with the use of their own arms. In my opinion, this dismisses the needs of patients with complex disabilities, large mobility aids, and support people who need to assist them.

I have previously raised this concern with the WACHS disability access committee and my feedback was favourably received. However, I understand that despite the review of the outpatient bathrooms, no changes have been made to make them usable as of yet by power wheelchair users, like myself. I am very pleased that the issue is being reviewed, but until action is taken neither I, nor any other power chair user can use the facilities at the Albany Health Campus.    

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Responses

Response from Juan Clark, Operations Manager, Operations, Albany Health Campus, WACHS Great Southern 2 years ago
Juan Clark
Operations Manager, Operations,
Albany Health Campus, WACHS Great Southern
Submitted on 14/10/2021 at 10:57 AM
Published on Care Opinion at 2:22 PM


Dear Button,

Thank you for your posting on Care Opinion regarding disability access.

Albany Health Campus has been working with the Great Southern Disability Access Coordinator over the past 4 years to improve access for all our patients, visitors and staff throughout the health campus.

In this regard we have made a number of significant changes in regard to toilet access and disability access at our reception areas. More recently the Health Campus has reviewed the option of the development of the Changing Place, a state funded changing area for people with disabilities, on the hospital site. Unfortunately we are unable to meet the requirements of a Changing Place, as we are restricted by physical and security constraints.

That said, the campus is in the process of the development of a future Master plan and disability changing area will be included in this plan. This would contain, as you have suggested, access to overhead hoist and a change table.

If you would like to know more about a future plans, particularly around disability access please contact me on 98922325 and we can arrange a time to meet and discuss further.

Regards,

Juan Clark,

Operations Manager

Albany Health Campus

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