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"My experience was outstanding"

About: Fremantle Hospital and Health Service / Gastroenterology

(as the patient),

I had a gastroscopy through the Day Surgery Unit and right from the start with the ladies at the front desk, absolutely everyone I met during my short stay was outstanding. I must give a special mention to nurses Sharon and Tarryn in Day Surgery who were so warm and made sure you felt comfortable and well looked after and Patient Care Assistant, Tracey who was so friendly and helpful.

Everyone was obviously very busy but they made sure each person was happy and comfortable. Dr Oliver and the Anaesthetist both had a lovely, warm bedside manner and took the time to explain the procedure. I can’t speak highly enough about my experience!

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Responses

Response from Neil Doverty, Executive Director Fiona Stanley and Fremantle Hospitals Group, South Metropolitan Health Service 2 years ago
Neil Doverty
Executive Director Fiona Stanley and Fremantle Hospitals Group,
South Metropolitan Health Service
Submitted on 10/11/2021 at 1:40 PM
Published on Care Opinion at 1:49 PM


picture of Neil Doverty

Dear november.bl,

Thank you for sharing such warm and heartfelt gratitude to the staff involved with your gastroscopy.

I am glad your procedure went well, and I have passed on your words of thanks to the staff working in the areas you have mentioned.

Personally, I am very proud of all of the staff at Fremantle Hospital, but it is always nice to hear from a member of the public that my opinions are not completely biased!

I wish you all the best for your health moving forward.

Kind regards,

Neil Doverty

Group Executive Director

Fiona Stanley Fremantle Hospitals Group.

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