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"Exceptional care by Geraldton Regional hospital staff"

About: Geraldton Hospital / Maternity and Newborn Services

(as a friend),

A good friend of mine had a baby in GRH this month. It was an emergency surgery and unfortunately the baby was unwell. The baby had to be flown out to PCH. I was there all day with the family till the bub and mom were flown out to Perth. 

I saw exceptional professionalism, genuine care and concern being shown by the midwives who were on shift that morning. I believe the manner in which they did their job was worth commending and was so refreshing. My friend is not a Nurse and English is his second language, but felt very comfortable that his baby and his wife were in good hands. 

The care and great nursing the midwives provided was just wonderful. Unfortunately, as we were busy with the RFDS transfer and organising transport to Perth for the rest of the family, I was unable to convey this to the nurses in person, but please do pass on our sincere thanks for their exceptional work. 

Thanks.

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Responses

Response from Marie Norris, Regional Director Nursing & Midwifery, WACHS - Midwest 2 years ago
Marie Norris
Regional Director Nursing & Midwifery,
WACHS - Midwest
Submitted on 12/11/2021 at 12:51 PM
Published on Care Opinion at 1:00 PM


picture of Marie Norris

Dear nuthatchys56,

Thank you for sharing your experience with us about your friends’ birth. I hope that they are recovering and that the baby is in good health. Bringing a child into this world is a very special time and having wonderful, professional care can make a world of difference.

I was pleased to read your kind words on the care your friend received from the midwifery team. I know our staff strive to provide compassionate, patient-centred care and they will be delighted to hear your feedback.

Thanks again for taking the time to write, Care Opinion stories like yours allow us to acknowledge the wonderful work our staff do each and every day.

Warm regards

Marie Norris

Regional Director of Nursing and Midwifery

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