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Provided for my needs

Posted By leopardym44

"Provided for my needs"

About: Northam Health Service / Sub-Acute Services

(as a service user),

Everything I needed was provided. Well done to all staff involved in my care. I found that the meals were great, and in my opinion, the physio personnel were experienced and took care to provide support when needed. 

Apparently no Wi-Fi available, why not if all other hospitals seem to have it?
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Response from Trenton Greive, Operations Manager Western Wheatbelt, WA Country Health Service - Wheatbelt 2 years ago
We are preparing to make a change
Trenton Greive
Operations Manager Western Wheatbelt,
WA Country Health Service - Wheatbelt

Submitted on 22/11/2021 at 8:18 PM
Published on Care Opinion on 23/11/2021 at 12:10 PM

picture of Trenton Greive

Dear leopardym44,

Thank you for your feedback concerning your recent experience with Northam Hospital Rehabilitation service. I was very pleased to read that you had such a positive experience from all who were in involved in your care. I will have great pleasure in passing your feedback to the team.

I apologise for any inconvenience caused by not having access to WIFI. I am advised that there continues to be discussions of a longer term possibility for the availability of patient WIFI. Currently both Telstra and Optus support mobile coverage within Northam Hospital and this is available to be used by personally owned devices.

Thank you again for your feedback and raising an important point on WIFI availability.

I trust your recovery is going well.

Best wishes,

Trenton

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