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"My daughter's care"

About: Bunbury Hospital / Bunbury Paediatric Ward Margaret River Hospital / Emergency Department

(as a parent/guardian),

My daughter had a nasty mishap coming down a slide and managed to tear her patella off the joint, and I just wanted to take the time to thank everyone who helped us in those 48 hours. The ER team at Margaret River Hospital, the staff on the Paediatric ward at Bunbury hospital, the Orthopedic team at Bunbury hospital and everyone inbetween.

Within two days, we were diagnosed, had emergency surgery, had seen a physio and an osteo, had crutches, a walking frame and shower chair provided and my girl was safely tucked up in her own bed. The care shown by everyone we encountered is so appreciated. Y’all make a difference everyday and from my family to yours, thank you x 

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Responses

Response from Marie Tweedie, Director of Nursing - Health Service Manager, Leeuwin, WACHS SW 2 years ago
Marie Tweedie
Director of Nursing - Health Service Manager, Leeuwin,
WACHS SW
Submitted on 3/12/2021 at 4:43 PM
Published on Care Opinion at 4:45 PM


Dear julyrw98,

Thank you for sharing your experience at Margaret River emergency department on Care Opinion.

I will have great please in sharing your story to the ED team, who do a fantastic job on a daily basis!!

We hope your child has recovered and is not put off the wonderful joys a slide can bring!!

Kind regards

Marie Tweedie

Acting District Manager

Leeuwin

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Response from Ceri Elliott, Director of Nursing & Midwifery, Bunbury Hospital, WACHS South West 2 years ago
Ceri Elliott
Director of Nursing & Midwifery, Bunbury Hospital,
WACHS South West
Submitted on 6/12/2021 at 1:10 PM
Published on Care Opinion at 1:56 PM


picture of Ceri Elliott

Dear julyrw98,

Thank you for sharing your experience on Care Opinion of your family's experience after your daughter's unfortunate accident. I am glad to hear that she is recovering well and that the care you received was well coordinated and timely.

We are working very hard to improve care coordination within the SW and also at Bunbury Hospital and it is fantastic to hear your story and your experience. The teams will be very glad to hear your feedback.

Kind regards

Ceri Elliott

A/Director of Nursing and Midwifery

Bunbury Hospital

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