Hi WACHS,
WACHS employee here - filling this out as a consumer - first time parent to be :)
I'm writing to inform you that I found it extremely difficult and a significant barrier to locate the contact information for the Maternity Group Practice program in Bunbury. I went down a bit of a warren hole via the internet and WACHS intranet to try and locate any information that would allow me to request information or at least email details or phone number. The only way I managed to source the contact details of the MGP was through fellow WACHS colleagues who work in Child Health and Development. I believe they too had a hard time locating the number/email etc and had to ask around. Further to this challenge, when asking fellow parents-to-be, I recall they all stated they got the number from someone who had been part of the MGP program prior.
The other area I thought was a significant issue was that our GP didn't inform us of the MGP program and how great it seemingly is. Thankfully, we managed to secure the last spot. However, my spouse and I have met new parents-to-be who missed out on what we felt is an amazing program. As you can imagine, they felt gutted to miss out on what I believe is such a highly regarded and reputable service. It would be great to have these issues resolved asap :)
"Finding contact information"
About: Child Health Services - WACHS South West Child Health Services - WACHS South West Bunbury 6230
Posted by decemberky97 (as ),
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