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St John of God Emergency Midland

Posted By waltzbm56

"St John of God Emergency Midland"

About: St John of God Midland Hospital / Emergency Department

(as a parent/guardian),

I encouraged my older son to attend to have his abdominal pain assessed. We had gone to urgent care prior but he needed further tests. This wasn’t an emergency so we expected to wait.

I watched the nurses - triage, wait room, concierge and the others that were busily coming in and out. We were both warmed by the level of care, compassion, professionalism and knowledge that we felt they demonstrated to all patients in the waiting room.

Once being brought into the main area, we were greeted by a very competent doctor and nurse that made it easy for my son to feel cared for. Thank you so much guys! Feel proud because I think you are all a truly great team and do amazing work ❤️❤️

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Responses

Response from Janet Jones, Director of Nursing, Midwifery and Clinical Governance, St John of God - Midland 2 years ago
Janet Jones
Director of Nursing, Midwifery and Clinical Governance,
St John of God - Midland

Submitted on 15/12/2021 at 12:42 PM
Published on Care Opinion at 1:46 PM

Hello waltzbm56,

Thank you for your compliments about the care your son received in our Emergency Department (ED). It was not only pleasing to learn that your son was cared for, but that you also observed caregivers providing great care to others.

We strive to provide a high standard of care for all of our patients and as you would be aware, our ED is extremely busy so it is gratifying to learn that our caregivers made you feel proud. I hope your son has made a full recovery and thank you once again.

Please be assured your kind words will be shared with the ED caregivers.

Kind regards

Janet Jones

Director of Nursing, Midwifery and Clinical Governance

St John of God Midland Public and Private Hospitals

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